Refund & Return Policy

<h3>Our 30-Day "Kamorebi Comfort" Guarantee</h3>
<p>Your peace of mind is our top priority. We believe in the quality and design of our products, and we want you to feel the same calm and confidence when you shop with us. That's why we offer a 30-Day Money-Back Guarantee.</p>
<p>If you are not 100% satisfied with your purchase, you can return it for a full refund within 30 days of receiving your order.</p>
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<h4>How to Initiate a Return</h4>
<p>To start a return, please email us at <strong>hola@kamorebi.com</strong> with your Order Number (e.g., KAM-1001) and the reason for your return. Our customer care team will guide you through the next steps.</p>
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<h4>Conditions for Returns</h4>
<p>To be eligible for a full refund, please note the following conditions:</p>
<ul>
    <li>Your request must be sent within 30 days of receiving your item.</li>
    <li>The item must be returned in its original condition and packaging.</li>
    <li>You (the customer) will be responsible for covering the return shipping costs. The original shipping fees (if any) are non-refundable.</li>
</ul>
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<h4>Damaged or Defective Items</h4>
<p>We work hard to ensure every product is perfect, but mistakes can happen. If your item arrives damaged, defective, or you received the wrong item, please contact us at <strong>hola@kamorebi.com</strong> <strong>within 7 days</strong> of delivery.</p>
<p>Please include photos or a short video of the issue. We will work with you to send a replacement or issue a full refund immediately, at no extra cost to you.</p>
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<h4>Refunds</h4>
<p>Once we receive and inspect your return, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.</p>